Privacy Policy

Privacy Policy

Effective Date: 15-04-2025
Platform: LaunchPad
Owned by: Hydro E11 Studios Private Limited
Managed by: Dream Registrar

At LaunchPad, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose information when you use our platform, services, and tools, including course enrollment, instructor activities, live sessions, and third-party integrations.

By accessing LaunchPad or using any of its services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you register or interact with our platform:

Personal Information:
Name, email address, phone number, date of birth, account login credentials, and payment details when you subscribe or enroll in courses.

Profile & Activity Information:
Course enrollments, progress tracking, quiz results, comments, instructor uploads, and participation in live sessions.

Technical Information:
Device type, IP address, browser type, operating system, and usage data to improve platform performance and user experience.

Third-Party Integration Data:
If you join live sessions via Zoom, Google Meet, or other integrated tools, we may collect user data necessary for access and interaction through those services.

2. How We Use Your Information

The information we collect is used solely for legitimate educational, administrative, and platform improvement purposes, including:

  • Creating and managing your user account

  • Delivering enrolled courses, certifications, and course materials

  • Providing access to live classes and events

  • Responding to support requests and inquiries

  • Sending administrative updates, announcements, and billing confirmations

  • Improving the quality, layout, and content of our services

  • Complying with legal obligations or resolving disputes

We do not sell, rent, or trade your data to third parties.

3. Data Sharing and Disclosure

We may share your information in the following circumstances only:

  • With instructors, for managing your course experience

  • With service providers, such as Zoom or payment gateways, strictly for functionality purposes

  • With law enforcement, if legally required to do so to protect our rights or users’ safety

  • With analytics and cloud services, under strict confidentiality agreements, to improve platform performance

4. Data Security

We implement industry-standard technical and administrative security measures to protect your data from unauthorized access, disclosure, or destruction. This includes encrypted storage, firewalls, regular audits, and restricted access protocols.

Despite our efforts, no system is 100% secure. Users are encouraged to protect their credentials and report any suspicious activity.

5. Cookies and Tracking Technologies

LaunchPad uses cookies and similar technologies to enhance user experience, track usage patterns, and remember preferences. You may disable cookies through your browser settings; however, some features of the platform may not function properly without them.

6. Children’s Privacy

LaunchPad is not directed at children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data collection, we will take immediate steps to delete it.

7. User Rights

You have the right to:

  • Access or request a copy of your personal data

  • Update or correct your information

  • Request deletion of your account and data

  • Withdraw consent to email communications or marketing messages

To exercise these rights, contact us at eduinfo@dreamregistrar.com.

8. Retention of Information

We retain user information for as long as it is necessary to fulfill educational and operational purposes or comply with legal obligations. You may request data deletion after account closure, subject to any mandatory retention requirements.

9. Changes to this Privacy Policy

LaunchPad may update this Privacy Policy from time to time to reflect platform changes, legal requirements, or user feedback. Updated versions will be posted with a new effective date. Continued use of the platform implies acceptance of the revised policy.

10. Contact Us

For questions, concerns, or to exercise your data rights, please contact:

Phone: 080 6964 0866
Email: eduinfo@dreamregistrar.com
Address: No 19, Near Gurushree School Road, Doddabidarakallu, Nagasandra Post, Bangalore 560073, India

Hydro E11 Studios Private Limited and DreamRegistrar are dedicated to providing a secure and transparent e-learning experience through LaunchPad. Your privacy is our priority.